Rival Prod · Customer Care

We’re one message away.

Custom 3D lamps and luxury acrylic plaques, made just for you. Message us about an order, a personal design, or a business project — a real person replies, not a bot.

Fastest reply

WhatsApp

The quickest way to reach us — perfect for order updates, photo previews and quick questions before you buy.

Chat on WhatsApp

Tap to chat — no need to save the number first

Email

Write to us

Best for detailed requests and attachments — photos, logos or order documents. Mention your order number for the fastest help.

For business

Wholesale & B2B

Restaurants, clinics, clubs and corporate gifting — custom logo plaques, QR stands and bulk orders at wholesale pricing.

Business inquiry

Include your logo & quantity for a quick quote

Chat with us — pick your country

Daily · 9:00 – 20:00 — outside these hours, WhatsApp is still open, we’ll reply first thing.

Send a message

Tell us what you need — we’ll take it from there.

Your message opens in WhatsApp, ready to send. No accounts, no waiting in a queue — and you keep the whole conversation on your phone.

How do I personalize a lamp or plaque?

Pick a design in the shop, add your photo or text at checkout, and we handle the rest. If anything is unclear, send your idea to us on WhatsApp first — we’ll confirm it can be done before you order.

How long does delivery take?

Shipping is free, and delivery takes about 7 days — it’s our guarantee on every product page. Custom pieces may need a little extra time; we’ll confirm the exact date when you order.

What if my order arrives damaged?

Our returns are hassle-free. Send us a photo of the piece on WhatsApp with your order number, and we’ll make it right — replacement or refund.

Do you make custom pieces for businesses?

Yes — logo signs, social-media QR stands, trophies and corporate gifts. Message us with your logo and quantity and we’ll send a quote.

Write your message

Fill it in once — it opens in WhatsApp, ready to send.

Send via WhatsApp

Prefer email? Copy our email address and write to us.